Accessibility and ADA Compliance
- Most of the historic 1916 building is accessible to disabled visitors, but visitors must enter the museum from the ramps and elevators at the north entrance and continue through the east wing or the atrium to access the 1916 building. The south steps of the 1916 building, which are open during the spring and summer, are not wheelchair accessible. Wheelchairs are available at coat check in the north lobby.
- Service animals accompanying disabled individuals are welcome.
- Specially designed tours for visually impaired and hearing-impaired visitors are offered by prior arrangement. edprograminfo [at] clevelandart.org (subject: Accessibility%20tour%20request) (Contact the education department).
- Designated spaces, noted with signage, are available in the parking garage for visitors with disabilities.
- Service animals are welcome in the museum.
- The museum is accessible to wheelchair users and other visitors who need to avoid stairs.
- Wheelchairs are available free of charge at coat-check areas on a first-come, first-served basis. Advance reservations are not available.
- Elevators and escalators are located throughout the building. All water fountains and public restrooms are wheelchair accessible.
Assistive Listening Devices
- A limited number of FM assistive listening devices (headsets) are available for selected museum tours and programs.
- Audio Guide players are free for visitors who are blind, partially sighted, hard of hearing, or deaf.
- Printed labels and audio tour scripts for paid exhibitions are available on request at the ticket desk.
- The Cleveland Museum of Art Members Magazine is available online. The print may be scaled-up by using the + sign in the center top margin adjacent to the Automatic Zoom tool.
Programs by Request
- Visitors with vision impairments can register for special tours with advance notice. These tours include diverse selections from the collection, from an ancient Egyptian carved stone bull to a 20th-century Henry Moore cast bronze. These tours are available to blind or partially sighted visitors of all ages, individually or in groups. Visitors who are blind or partially sighted can also register for verbal imaging tours with advance notice. This enables an experience with the permanent collection or exhibitions with a guide who describes works of art in great detail. Please call 216-707-2655 to inquire.
- Groups that include individuals with vision impairments might also wish to inquire about scheduling an Art to Go session on site at the museum. Contact klevinsky [at] clevelandart.org to inquire.
- The museum’s staff and volunteers seek to meet student needs. School groups with special requirements, such as special aids or sign language interpreters, can contact the education department at 214-707-2656 to discuss accommodations in programs such as Art to Go, Distance Learning, and School Tours.
Memory Support Program
- The Cleveland Museum of Art, in partnership with the Alzheimer’s Association, provides specialized gallery tours for those with memory loss and their caregivers. Known as “Art in the Afternoon,” this program is designed to lift the spirits, engage the mind, and provide a relaxing and enjoyable social experience. Specially trained docents are sensitive to the interests and abilities of all visitors and encourage conversation, sharing memories, and art enjoyment.
Although the program is free, registration is required. Groups meet on the second Wednesday of each month from 1:15 to 2:30 p.m. For more information or to register, please call 216-231-1482.