Tours

Group Sales contact information:
groupsales [at] clevelandart [dot] org
216-707-2752

Picking up your tickets:
If you did not have the tickets mailed to you, pick up your tickets at the ticket center in the north lobby at the main entrance of the museum.

Where to meet your docent:
Your docent will be waiting for your group to arrive near the information desk in the north lobby at the main entrance of the museum.

Timed tickets:
When booking your trip, you will be asked to select a time for your group to enter the special exhibition galleries. You should enter the exhibition galleries no more than 30 minutes after this time. If you are more than 30 minutes late, your tickets will not guarantee immediate entry to the exhibition. Once you enter the exhibition, you may stay as long as you wish, however upon exiting, please be aware that there is no re-entry to the exhibition.

Gallery policies:

  • Group leaders are responsible for the behavior of their groups at all times.
  • Visitors may not touch the works of art.
  • Bags, purses, backpacks, baby backpacks, and umbrellas larger than 11 x 15 x 6 inches must be checked at coat check or stored in a locker. All umbrellas must be checked at the coat check.
  • No food or drink in the galleries.
  • Photography and video recording are not permitted in special exhibition galleries.

Parking:
Our parking garage is accessible from Jeptha Drive at the northwest corner of the museum’s campus. The garage’s top level is at street level and a short walk from the museum’s north entrance. The middle level of the garage connects to the lower level of the museum through an interior tunnel. From the bottom level of the garage, visitors must ascend to the middle or top by way of the stairs or elevator. Current parking garage fees are: FREE for up to 30 minutes; $6 for 31 minutes to 2 hours; $1 per 30 minutes thereafter to $12 max; $5 after 5:00 p.m. Members pay a $5.00 flat rate and senior citizen members receive free parking on Tuesdays. Visitors can pay their parking fees at the interior tunnel pay station (cash or credit card), at the north entrance vestibule (credit card only), at the automated parking lot exit booth (credit card only), or at the manned parking lot booth (cash or credit card).

Bus unloading and parking:
Bus unloading is at the museum’s main (north) entrance, which faces Wade Oval. Bus parking is now on 105th Street between Chester Avenue and Mount Sinai Drive.

Special instructions for bus drivers:
Bus drivers should note that there are a number of arched stone bridges in Rockefeller Park, and tall vehicles should therefore stay toward the center of MLK Boulevard if arriving by that route. Buses arriving by this route also may have difficulty negotiating the sharp turn onto Jeptha Drive. There are two alternatives: proceed past Jeptha Drive, cross Chester Avenue, turn left onto Euclid Avenue, and turn left again onto East Boulevard in order to approach the museum from the other side; or, at the East 105th Street traffic circle, instead of staying on MLK Boulevard, go a half-turn counterclockwise around the circle, and then bear right uphill onto East Boulevard; then turn right at the first intersection, Wade Oval. Bus unloading is at the museum’s main (north) entrance, which faces Wade Oval.

Museum café:
Our interim café is now open in the Susan M. Kaesgen Education Lobby, located on the museum's lower level. A variety of sandwiches, wraps, salads, snacks, desserts, and beverages are available for purchase. This temporary café space will remain open while the museum's brand new dining area is under construction.

Café hours:
Tuesdays, Thursdays, Saturdays, Sundays 10:00 a.m.–4:30 p.m.
Wednesdays, Fridays 10:00 a.m.–7:30 p.m.

Coming soon to the museum café:
Chef Douglas Katz presents a seasonally inspired café menu with food made from scratch, utilizing authentic ingredients. A variety of cultural influences will be abundant in the flavors and atmosphere. Menu offerings will include traditional café favorites, savory flatbreads fresh from the hearth, a spin on street food fare, and much more.

Adult, Senior, and College/University Student Groups

Let us help you arrange a memorable trip for your group. The Cleveland Museum of Art offers discount admission and/or docent-led tours to ticketed special exhibitions for groups of ten or more. We can help you to plan your visit to the museum and to arrange activities while you’re here in University Circle.

For further information or to book your group trip, please fill out our online request form, email, or call at least three weeks prior to your preferred dates.

E-mail: Adult and Senior Citizen tours, groupsales [at] clevelandart [dot] org, or college/university tours, jgray [at] clevelandart [dot] org
Call: Adult and Senior Citizen tours, 216-707-2752, or college/university tours, 216-707-2460.

Group Rates for Forbidden Games: Surrealist and Modern Photography
Adult, Senior Citizen, and College/University Student Group Rates

  • Forbidden Games is a free exhibition.
  • Docent-led private group tours are available for groups of 10 or more starting Saturday, November 1 until Sunday, December 21, 2014. Group tours are unavailable the last three weeks of the exhibition.
  • Tours are scheduled on a first-come, first-served basis and there is a $25 suggested donation. All requests are subject to guide availability and can accommodate 25 people per tour.
  • There are no audio guides for Forbidden Games.

For information on adult group tours of the permanent collection click here.

The Cleveland Museum of Art, in partnership with the Cleveland Clinic and the Alzheimer’s Association, provides specialized gallery tours for those with memory loss and their caregivers. Known as “Art in the Afternoon,” this program is designed to lift the spirits, engage the mind, and provide a relaxing and enjoyable social experience. Specially trained docents are sensitive to the interests and abilities of all visitors and encourage conversation, sharing memories, and art enjoyment.

Although the program is free, registration is required. Groups meet on the second Wednesday of each month from 1:15 to 2:30 p.m. For more information or to register, please call 216-231-1482.

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